---
title: The change from trainee to supervisor does not work. What is the problem?
description: What you can try if the role change does not work
---

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# The change from trainee to supervisor does not work. What is the problem?

## What you can try if the role change does not work

If you follow the procedure described above for the change, it should work. In some cases, it may be necessary to close the preparedEPA app completely after changing the profile and then open it again. This should activate the new profile.

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